Thursday, October 2, 2008

Problems with adding collaborators in google docs.

After touting the wondrous simplicity and ease of use of using google docs to collaborate, Google has picked now to prove me wrong.

If you've tried to add several folks as collaborators, and you've received an error message to the effect, "The server encountered an error. Try again later." You are far from alone. It's a google issue and isn't limited to this class, but is happening all over the web. Here is what I know about the problem and what is being said online about it:

The problem with the server is not you or your machine. There is something else going on, as the same problem is happening with other students and on my machine. From what I've been able to gather, folks are often able to add one collaborator at a time, but trying to add more sometimes--not always--is giving the google servers fits. I've read reports online that faster connections are getting through better, so I suspect some folks are just being timed out by google. The good thing is that google knows of the problem, but it has been unusually slow in fixing it.

For right now, try the trick of adding one collaborator at a time.

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